Sign-in with the email address that you used to submit a ticket to track those tickets online!

ThinkTel Customer Care Technical Support

support@thinktel.ca | (866) 928-4465 | 24 hours a day, 7 days a week

Our technical support department is ready to assist any time of any day when you are experiencing issues with your ThinkTel service. A trouble ticket will be opened so that your issue can be tracked until resolution.

Current Network Status

Click here to read a message from our CEO about recent network-impacting issues.

All services are fully operational and there are no known system-impacting issues at this time. Please visit our announcements page for more information on past incidents. Please direct all general support requests to our support department.


Contact ThinkTel Support

866.928.4465

support@thinktel.ca

Open a Support Ticket

The online form will allow you to provide specific details that will be required by our support technicians to efficiently and effectively assist you with the reported issue.

ThinkTel Support & Maintenance Information

In order to serve you better, please be sure to review the article regarding emergency assistance, MTTR and escalation contacts.

ThinkTel Wiki

Our wiki contains many articles related to the general features and capabilities of our products and services.

ThinkTel Knowledgebase

It can sometimes be quicker to resolve simple issues by searching our knowledgebase.


Sincerely, ThinkTel Customer Care

Twitter - ThinkTel Linkedin - ThinkTel Vimeo - ThinkTel