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I receive no caller ID name on my Rogers Wireless handset

This is a direct issue with the Rogers network and their policy on how they handle caller ID from remote networks. As explained by one of our upstream providers:

Calls from analogue lines on the MTSallstream network
displays name and number on Rogers cell phone. Calls that are
originating from other sources (such as pri/sip etc) which have a
different method of generating name display are discarded by Rogers
gateway switch. I worked with Rogers and confirmed by Rogers trace that
name was being passed along. I also spoke with Bell IXC and they stated
that this was a known problem with Rogers. They spent several weeks
troubleshooting this with them.

Unfortunately, there is nothing more I can do with this issue.

Properties ID: 000069   Views: 7681   Updated: 5 years ago
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