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What information do in need to provide when calling or creating a ticket to report an issue?

Company Name:

Contact Name:

Contact number:

Account number (Main uControl username 2000####):

ThinkTel Circuit ID having issues:

Description of issue / When did the problem start?

Examples, ping tests, traceroutes, etc.:

Any other information related to your issue:

Properties ID: 000532   Views: 3450   Updated: 5 years ago
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