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Reusing a cancelled number

ThinkTel now offers our customer the opportunity to reuse one of their numbers without having to contact ThinkTel staff.

You can reuse for up to 3 days after the number has been cancelled. After this time you will have to contact our Orders group at orders@thinktel.ca

1. Cancel the existing line/service. https://support.thinktel.ca/kb/article/216-Delete_a_Number
2. Order New service. https://support.thinktel.ca/kb/article/264-Ordering_a_DID
3. Chose the rate center of your old number. If needed it can be looked up here https://localcallingguide.com/lca_prefix.php
4. In the numbers section click on the dropdown and scroll to the bottom of the numbers.

Your recently deleted numbers will show as available for 3 days


Properties ID: 000518   Views: 2755   Updated: 21 days ago
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