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Virtual Fax - Enable Print to Fax (Fax&Scan) on a Fax to inbox (Fax2PDF) line

When trying to convert a Fax to inbox (Fax2PDF) to a Print to Fax (Fax&Scan)

You are no longer able to just edit the line and Change the Scan & Fax to True. You now need to submit a request to our Orders group at orders@thinktel.ca. Who will have to recreate the line. When the line is recreated, we will lose all archived faxes and will not be able to recover/forward.

Please submit the below information when opening an Orders ticket.

Please convert the below fax line to be Fax&Scan enabled.

Fax Number:

Confirm email:

When the line is recreated our orders group will supply your log in credentials.

To find out how to set up your Fax&Scan please follow the instructions Fax&Scan (Virtual Fax) Setup

I hope this info was a help. If you have any problems or questions, please Let us know. You can open a support ticket via http://support.thinktel.ca/index.php/contact or you can contact us by phone at 866-928-4465 Options 1-3-1


Properties ID: 000413   Views: 2227   Updated: 3 years ago
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