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Microsoft Lync Support

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Microsoft Lync Support - Hosted Lync Support - Think365 Lync Support


Access "Outlook voice access set up" for Hosted Lync from a phone
Answer and make calls for a response group in Lync 2010
Answer or decline a call
Audio Device settings
Call forward and simultaneous ring
Adding My Team-Call Group members to simring multiple users
Change your presence status
Change your work hours and days in Outlook
Configuring Microsoft Outlook to Connect to Hosted Exchange Service (PDF)
Control access to your presence information
Dropped Lync Calls after approximately 50 minutes
Edit a phone number
FAQ about audio quality
FAQ about voice
How to check your Lync Voicemail
Install & Configure Microsoft Lync 2010 Client and Desk Phones (PDF)
Lync 2010 recording format
Make a phone call
Make a video call
Manage recordings in Lync Recording Manager
Perform as someone's delegate
Prepare a picture for Lync 2010
Quick Start: Use voice and video
Record and play back meetings
Select the method for configuring your connection settings
Set Advanced Phone Integration options
Set Alerts options
Set Call Forwarding options
Set File Saving options
Set Lync recording options
Set Phones options and numbers
Set Ringtones and Sounds options
Set Video Device options
Start a conference call
Transfer calls
Troubleshooting recording issues
Unable to log in to the Microsoft Lync desktop client
Use remote call control (RCC)
Use voice mail
Using Lync Recording Player
Using the Save and Publish dialog boxes

Frequently Asked Questions
Can multiple users share ONE Lync user account
How do I configure incoming calls to ring on my computer speakers when I have a USB device connected?
How do I set up my audio and video devices?
How do I switch between USB devices?
What operating systems are supported for Lync 2010?

How to Videos
Add voice to an instant message (Video)
Find Missed Conversations (Video)
Call - Answer A Call (Brief Video)
Call - Answer/Decline a call using lync 20010 (Video)
Call - Make a call using your Dialpad( Video)
Call -Make a Call from your contact list (Video)
Voice Mail - Change your voice mail greeting and options (Video)
Voice Mail - Check your voice mail (Video)
Forwarding - Forward all Calls (Video)
Forwarding - SetUp SimRing (Video)


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