Sign-in with the email address that you used to submit a ticket to track those tickets online!

ThinkTel Customer Care Technical Support

support@thinktel.ca | (866) 928-4465 | 24 hours a day, 7 days a week

Our technical support department is ready to assist any time of any day when you are experiencing issues with your ThinkTel service. A trouble ticket will be opened so that your issue can be tracked until resolution.

Current Network Status

All services are operating normally. If you experience a service-related issue please contact our support department.

All current and previous network notifications can be viewed at our announcements page here.


Contact ThinkTel Support

866.928.4465

support@thinktel.ca

Open a Support Ticket

The online form will allow you to provide specific details that will be required by our support technicians to efficiently and effectively assist you with the reported issue.

ThinkTel Support & Maintenance Information

In order to serve you better, please be sure to review the article regarding emergency assistance, MTTR and escalation contacts.

ThinkTel Knowledgebase

It can sometimes be quicker to resolve simple issues by searching our knowledgebase.


Sincerely, ThinkTel Customer Care

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